1
Country: Portugal | Funding: $592.5M
Talkdesk offers customer communcation platform that allows to create and orchestrate AI agents for the entire customer journey - from handling requests to interacting with teams.
Talkdesk offers customer communcation platform that allows to create and orchestrate AI agents for the entire customer journey - from handling requests to interacting with teams.
2
Country: USA | Funding: $1.7B
RingCentral, a global distributor of cloud-unified communications and collaboration solutions, offers its users with technology services.
RingCentral, a global distributor of cloud-unified communications and collaboration solutions, offers its users with technology services.
3
Country: USA | Funding: $861.6M
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
4
Country: USA | Funding: $453.1M
8x8 offers secure and reliable cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions.
8x8 offers secure and reliable cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions.
5
Country: USA | Funding: $450M
Dialpad offers a cloud-based business phone solution simplified for every business.
Dialpad offers a cloud-based business phone solution simplified for every business.
6
Country: USA | Funding: $276M
Cresta is a developer of an artificial intelligence platform, designed to help scale and improve the quality of customer services. The company's artificial intelligence assistant surfaces the right information at the right time from sales agents and augments the rest of the team by increasing their conversion rate and efficiency, enabling organizations to double the productivity of their sales team.
Cresta is a developer of an artificial intelligence platform, designed to help scale and improve the quality of customer services. The company's artificial intelligence assistant surfaces the right information at the right time from sales agents and augments the rest of the team by increasing their conversion rate and efficiency, enabling organizations to double the productivity of their sales team.
7
Country: France | Funding: $237.6M
Aircall is an advanced call center software, complete business phone and contact center 100% natively integrated in any CRM.
Aircall is an advanced call center software, complete business phone and contact center 100% natively integrated in any CRM.
8
Country: Germany | Funding: $212M
Parloa is a Conversational AI platform for automating omnichannel customer service in phone bots or chatbots.
Parloa is a Conversational AI platform for automating omnichannel customer service in phone bots or chatbots.
9
Country: USA | Funding: $113M
Replicant is a contact center automation software that helps companies automate their most common customer service requests. Replicant uses AI to provide agents with call summaries and measures trends like overall customer satisfaction, average handle time, competitor mentions, defective products and upsell opportunities.
Replicant is a contact center automation software that helps companies automate their most common customer service requests. Replicant uses AI to provide agents with call summaries and measures trends like overall customer satisfaction, average handle time, competitor mentions, defective products and upsell opportunities.
10
Country: India | Funding: $28.1M
Skit enables enterprises to automate their contact centre operations using Voice AI.
Skit enables enterprises to automate their contact centre operations using Voice AI.
11
Country: USA | Funding: $19.1M
Loris provides a one-click intelligence layer for digital companies providing support for customer service conversations in real-time.
Loris provides a one-click intelligence layer for digital companies providing support for customer service conversations in real-time.
