1
Country: Malaysia | Funding: $71.3M
Respond develops AI agent-powered messaging app with its customer conversation management features. The platform helps mid-to-large B2C businesses automate customer conversations across multiple messaging channels including WhatsApp, Instagram, TikTok, Messenger, Line, Telegram, WeChat, voice calls and web chat. It uses AI agents to automatically handle high volumes of customer inquiries, qualify leads and close sales without human intervention. Unlike enterprise software competitors that charge per seat, Respond charges based on the volume of customer conversations, so it doesn’t matter whether a human or an AI is answering. Respond currently more popular in APAC and Latin America countries.
Respond develops AI agent-powered messaging app with its customer conversation management features. The platform helps mid-to-large B2C businesses automate customer conversations across multiple messaging channels including WhatsApp, Instagram, TikTok, Messenger, Line, Telegram, WeChat, voice calls and web chat. It uses AI agents to automatically handle high volumes of customer inquiries, qualify leads and close sales without human intervention. Unlike enterprise software competitors that charge per seat, Respond charges based on the volume of customer conversations, so it doesn’t matter whether a human or an AI is answering. Respond currently more popular in APAC and Latin America countries.
2
Country: Netherlands | Funding: $1.1B
MessageBird is a cloud communications platform that connects enterprises to their global customers.
MessageBird is a cloud communications platform that connects enterprises to their global customers.
3
Country: USA | Funding: $614.4M
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
4
Country: USA | Funding: $544M
GupShup develops a conversational messaging platform designed to automate business conversations.
GupShup develops a conversational messaging platform designed to automate business conversations.
5
Country: USA | Funding: $210M
MoEngage is an internet company that features cloud-based marketing services for consumer businesses.
MoEngage is an internet company that features cloud-based marketing services for consumer businesses.
6
Country: USA | Funding: $181.6M
CleverTap is a customer lifecycle management and engagement platform to drive long-term retention and growth.
CleverTap is a customer lifecycle management and engagement platform to drive long-term retention and growth.
7
Country: USA | Funding: $163.1M
Manychat is a chat marketing platform that helps businesses automate conversations and engage with customers across messaging channels.
Manychat is a chat marketing platform that helps businesses automate conversations and engage with customers across messaging channels.
8
Country: Denmark | Funding: $157.9M
Dixa is conversational customer engagement software that connects brands with customers through real-time communication
Dixa is conversational customer engagement software that connects brands with customers through real-time communication
9
Country: USA | Funding: $82M
OneSignal is a customer messaging and engagement platform that allows businesses to create meaningful customer connections.
OneSignal is a customer messaging and engagement platform that allows businesses to create meaningful customer connections.
10
Country: France | Funding: $55.1M
iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7 via messaging.
iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7 via messaging.
11
Country: USA | Funding: $42.5M
LeapXpert allows enterprises to embrace consumer messaging applications and integrate them into their business-critical applications.
LeapXpert allows enterprises to embrace consumer messaging applications and integrate them into their business-critical applications.
12
Country: Netherlands | Funding: $37.9M
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view and makes customer communication easy.
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view and makes customer communication easy.
13
Country: UK | Funding: $21M
Plain allows to aggregate B2B customer services chats into one platform
Plain allows to aggregate B2B customer services chats into one platform
14
Country: China | Funding: $15M
With its omnichannel social commerce platform, SleekFlow empowers the future of social and commerce. Transform the way of business by merging chat and sales and building an unstoppable ecosystem of chat commerce.
With its omnichannel social commerce platform, SleekFlow empowers the future of social and commerce. Transform the way of business by merging chat and sales and building an unstoppable ecosystem of chat commerce.
15
Country: UAE
Mavibot.ai develops marketing platform that helps small businesses automate sales and replies 24/7 and get clients in messengers without hiring managers
Mavibot.ai develops marketing platform that helps small businesses automate sales and replies 24/7 and get clients in messengers without hiring managers
16
Country: India
VideoCX.io is a secure, browser-based video engagement platform designed for banks, NBFCs, and insurers. It enables customer onboarding, policy servicing, claims processing, loan disbursals, and financial consultations over video. With features like document verification, face match, live routing, and compliance-ready recordings, VideoCX simplifies processes and enhances overall customer experience.
VideoCX.io is a secure, browser-based video engagement platform designed for banks, NBFCs, and insurers. It enables customer onboarding, policy servicing, claims processing, loan disbursals, and financial consultations over video. With features like document verification, face match, live routing, and compliance-ready recordings, VideoCX simplifies processes and enhances overall customer experience.
